Top Ten Things That Simply Delight VAR's (Value Added
Resellers) When They Hear Them
by
H. Kent Craig
- $2,196.87?!? Shoot, I can buy the same system
from Gateway or Dell for three hundred dollars less!
- If you don't want me to go the Dell or Gateway or
no-name clone from an ad in "Computer Shopper" route, not
only will you meet the price I want, but you'll set
everything up and burn the system in at no extra charge.
- C'mon, now, I know all you VAR's have a
personal stash of theftware. If you want the sale, I expect
the machine to be fully loaded with "full-function demo
copies" of every conceivable piece of current shrinkwrap
software.
- C'mon, now, you're a professional, I'm sure you know
of a way around the encoded "stoned virus" that's written
into AutoCADŽ; c'mon, how much extra is a working bootleg
copy of 'CAD gonna cost me?
- What do you mean WordStar's dead and gone? I've been
using it for almost fifteen years, and I need an upgrade
for it to run on the new 'NT system my office's just
installed, and I want it now!
- My boss doesn't ever check the books that close...what
about if you bill me $5,000 for this new $2,500 system, and
you and I will split the difference 50/50, and if he does
say anything, we'll both say it was for additional system
configuration needs?
- We're a Fortune 500 company, Mr. VAR, and you don't
screw with us, we screw with you or screw you, your choice.
We'll tell you exactly the non-negotiable contract price
you'll do this system installation and consulting contract
for, we'll tell you how many people you'll put on the job
and what you'll pay them and what their working hours will
be while on site, and we'll write into the contract
exhibits that we'll basically own not just your first-born
son but your eternal soul if you do the slightest thing to
piss off any of our IT Oversight Committee members in any
way, shape, or form. The alternative is that we'll
blackball you from doing business from any other Fortune
500 company ever again if you don't play ball with us by
our rules, not yours.
- How stupid are you, really? My ten-year-old could write
a patch program in VisualBasic to make my old Morrow CP/M boatanchor act
as a dumb terminal for our new Xenix system, and you're telling you can't, or won't?
- Hi, I'm Joe/Josephine! I'm the new IT Director for our
company, and I just want to let you know that while I'm
right out of college and this is my first real job, I think
I'm God's gift to computer science, and during the duration
of the contract I've just hired you for I'll continually
second-guess your every move and demand explanations for
the most basic of implementations and generally treat you
like the moron I know that you are, or you wouldn't be an
independent VAR!
- Look, friend, I know you're giving us this system at
your cost and your time for gratis because we're a church
even though you're not a member of our congregation, but
couldn't you see it in your heart to further God's will and
give us an additional "brotherly discount"?
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